our warranty policy applies to products purchased within the last year
MANUFACTURING DEFECTS
we take full responsibility for manufacturing defects. reach out out to us and we will send you a replacement pack asap at no charge to you.
WEAR AND TEAR
we expect our clothes to last your daily use. reach out to us if there is an issue that renders your item unusable and we will look over what is happening. we will often replace the item if it seems to be used under normal circumstances encountered while hiking. (replacements may not match your original order, as they are inventory dependent).
things we don’t cover under warranty: fabric tears unrelated to stitching issues, zippers, seam creep from sustained heavy loads, non-catastrophic torn seams, and partial delamination following heavy use.